To whom it may concern,

I want to start by saying that working with Falcon Engineering has been a tremendous success for New Hanover Regional Medical Center and for my company charged with managing the hospital's building program, Project Services Group. Falcon Engineering has been my star performer for our most recent projects and they have helped make me and the project team look great in the eyes of the New Hanover Regional Medical Center CEO and his staff! With Falcon's knowledge of special inspections, testing, construction, management and planning, they have helped me out 110%. Falcon Engineering has always gone above and beyond what is expected of them for our hospital. Somehow they always make the impossible, possible. They have made complicated situations seamless and successful.

Falcon Engineering's personnel are true technical experts in what they do every day! Falcon Engineering has gone out of their way to attend many problems we encountered that were not in their scheduled tasks or contract. If it were not for Falcon Engineering coming and assisting me, whether by phone or onsite, many of our initiatives during the building process would have failed. I wanted to let you know that being the hospital project representative is a demanding position. But with Falcon Engineering's support, I have successfully completed one of the biggest construction projects of my career and a signature project for New Hanover Regional Medical Center. I owe Falcon Engineering a very big thank you for being part of our team! I hope that in the future, I will have the good fortune to continue to serve with Falcon Engineering on the next challenging project. In closing, I would not hesitate to recommend Falcon Engineering for service on any building project regardless of size or complexity.

Thank You

Sincerely,

Ruben Lovato
Senior Project Manager
Project Services Group
9709 Northeast Parkway
Suite 300
Matthews, North Carolina 28105